Terms & Conditions

1. Who these terms apply to

These Terms & Conditions ("Terms") govern your use of the website www.dmarketingcryptex.com (the "Site") and any services provided by DMarketing Cryptex, operating under Juztfind LLP, Mumbai, India ("we", "us", "our"). By using this Site, submitting an enquiry, or engaging us for services, you ("you", "client") agree to these Terms.

2. Services

We provide digital marketing services including but not limited to strategy and conceptualisation, search engine optimisation, answer engine optimisation (AEO), performance advertising, social media marketing, content, and influencer marketing. The exact scope, deliverables and pricing for any engagement are confirmed in writing — typically following a Growth Check-Up call — before work begins, and take precedence over the general descriptions on this Site.

3. Engagement & payment terms

• Engagements run month-to-month. There is no minimum lock-in period unless a different term is agreed in writing for a specific project.
• Package fees (as described on the Services & Pricing page, or as separately quoted) are payable in advance for each period of service, on terms confirmed at the start of the engagement.
• Advertising spend on third-party platforms (Google, Meta, and similar) is paid by you directly to that platform, or reimbursed to us at cost. We do not mark up or take a commission on ad spend.
• Either party may end the engagement with notice as agreed at the start of the engagement (typically 30 days). Fees already paid for work completed are not refundable; fees for periods not yet started are not charged.

4. Client responsibilities

You agree to provide timely access, information, approvals and materials (brand assets, account access, content, etc.) reasonably needed for us to deliver the agreed services. Delays on your side may affect timelines and results, and are not our responsibility.

5. Intellectual property

On full payment, deliverables created specifically for you (creative assets, campaign material, website work, etc.) become your property, except for our pre-existing tools, templates, frameworks and know-how, which remain ours and may be reused across other clients' work. We may reference completed work (including logos and outcomes) in our own portfolio and marketing materials, unless you ask us in writing to keep it confidential.

6. Confidentiality

Both parties agree to keep confidential any non-public business, financial or strategic information shared during the engagement, and to use it only for the purpose of delivering or receiving the agreed services.

7. Third-party platforms

Campaigns typically run on third-party platforms (Google, Meta, LinkedIn, and similar) that we do not control. We are not responsible for outages, policy changes, account suspensions, or performance issues caused by those platforms, though we will act in good faith to resolve or work around them.

8. Limitation of liability

Marketing outcomes depend on many factors outside our control, including market conditions, competitor activity, and third-party platform behaviour. We do not guarantee specific results (rankings, revenue, leads, or otherwise). To the extent permitted by law, our liability for any claim arising from an engagement is limited to the fees paid for the specific service giving rise to the claim in the preceding three months.

9. Termination

Either party may terminate an ongoing engagement with the notice period agreed at the start of that engagement. We reserve the right to pause or end services immediately if fees are significantly overdue, or if we reasonably believe the engagement requires us to act unlawfully or unethically.

10. Governing law

These Terms are governed by the laws of India. Any dispute arising from these Terms or an engagement with us will be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.

11. Changes to these terms

We may update these Terms from time to time. The version in effect at the start of a specific engagement applies to that engagement unless both parties agree otherwise in writing.

12. Contact

Questions about these Terms can be sent to dmarketingcryptex@gmail.com or +91 99872 23006.